PDP PaperCut user help guide

Welcome to the PDP PaperCut user help guide!

The purpose of this guide is to provide a step-by-step walkthrough of how to place an order on Papercut. If you are unsure of how to place an order through PaperCut, please follow the steps below.

Step One -

First, you need to open PaperCut. An easy way to do this is through the Park Community School staff portal, you can place orders through ‘PaperCut Job Ticketing’ (highlighted in green) and you can view your account and additional help material such as an internal costing guide through ‘PaperCut - User Balance’ (highlighted in blue).

Step Two -

Next, you need to log into PaperCut using your username and password.

Step Three -

After logging int PaperCut you will have various options of different products to choose from. Please select the job that most accurately describes your order. This page will also display if there are any relevant announcements.

Step Four -

Finally, enter the specifications of the order in the template provided. Any additional details that don’t have a designated heading should be put in the description, attached artwork should preferably be sent as a PDF and should a box be labelled ‘External’, then it won’t apply to orders placed for the school. Once the form is complete and all required information is on the sheet, press ‘Submit’.

Step Five -

You can track your orders on the page where you select product options while placing an order. You will also receive an email to confirm when the order has been completed.

Key terminology:

PaperCut - PaperCut MF is a print management system

Simplex - Single sided

Duplex - Double sided

Foamex - Lightweight, rigid, and durable PVC foam sheet

A series - ISO 216 standard paper sizes, widely recognized and defined by a consistent aspect ratio of √2

Print reference number (Print ref) - An allocated job number used to identify and track print jobs, enquiries will likely be resolved quicker if the print reference number is provided.

Our typical turnaround is 3 - 4 working days (subject to the size and complexity of the order). If you require something printed urgently to coincide with a specific event or date, please let us know via our team email and we will do what we can. All jobs placed on 80gsm plain paper, including booklets, won’t be charged. For pricing of other jobs, please refer to our PDP product brochure or contact us for a quote. Site team typically collect orders left on our dispatch self around 11:45am, please keep this in mind if you need something ASAP.

Thank you for taking the time to read this and hopefully we have answered any questions you had and you are now ready to place your order.

Should you have any further questions, please contact us at pdp@pcs.hants.sch.uk.